Community Support Services Program

226 May St S
Thunder Bay, ON
P7E 1B4

613-798-1488

Toll-Free: 1-800-263-4889 Ext 7

tbaymetiscouncil@gmail.com

www.mnotbay.com/

Mon-Fri 8:30 am-4:30 pm

Last update: Jun 1, 2026: Suggest an edit

Application

Intake assessment required
Transportation arrangements must be booked 24 hours in advance; cancellation as soon as possible appreciated

Eligibility / Target Population

Focus is on frail, vulnerable and at-risk elderly adults and individuals trying to overcome barriers in accessing care such as low income, geographic isolation, language or disability issues or
Self-identified Métis persons of any age who require care in order to remain in their homes

Fees

None

Languages

English

Accessibility

Partially Accessible

Accessibility Note

Partially Accessible - Parking -- Accessible with one designated handicapped parking space; Entrance -- no automatic push button available; Washroom -- Accessible with side holding bar

Description of Services:

Operates as a program under the Healing and Wellness Branch

Provides information, advocacy and support to assist individuals to remain in their homes as long as possible
Acts as respite for informal caregivers such as extended family

Community Support Services offered include:

Caregiver support
Case management
Friendly visiting
Service arrangement and coordination
Transportation for medical appointments within Thunder Bay and/or assistance with medical appointment arrangements
Visiting for social and safety reasons, either in person or on the phone

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Last Updated: Jun 1, 2026: Suggest an edit