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Text 911

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1200 Balmoral St
Thunder Bay, ON
P7B 5Z5
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807-684-1200
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Mon-Sun 24 hours
Application
  • Individuals must register with their telephone service provider

  • Click here for more information on registration

Eligibility / Target Population
  • Individuals who are deaf, deafened, hard of hearing or speech impaired

  • Must have an active wireless subscription and a 3G, 4G, or GSM supported cell phone


NOTE: Service is not yet available for the general public and voice calling remains the best and most effective way to access 911 services if not part of the Deaf, Deafened, Hard of Hearing and Speech Impaired (DHHSI) community

Fees
None - however, an active wireless subscription is required

Languages
English

Accessibility
W_wheelchair.gif Wheelchair Accessible

Description of Services:
  • Functions as an emergency text messaging service for members of the deaf, deafened, hard of hearing or speech impaired (DHHSI) community
  • Allows individuals who are in an emergency situation to converse with a 9-1-1 operator using text messaging
    • Last Updated: May 12, 2026: Suggest an edit